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HOW IT WORKS

STEP 1: JOIN

Create an account in 30 seconds, get 100 points automatically added to your account and $25 off your first order of $100+.

STEP 2: START EARNING POINTS

Earn points every time you shop on Biossance.com ($1 spent = 1 point).

STEP 3: REDEEM POINTS FOR REWARDS

Redeem points to save on your next order.

Ways to Earn and Redeem Points

JOIN THE CLEAN CREW

Create an account = 100 points

SHOP

$1 spent = 1 point


REDEEM POINTS INTO CLEAN CASH

$10 off = 200 points

$25 off = 500 points

CLEAN CREW TIERS + BENEFITS

INSIDER TIER | 0-299 Points

✓ Welcome Gift: $25 off on orders $100+
✓ 100 points at signup
✓ Annual birthday offer
✓ Point multiplier events
✓ Early access to new product launches


THE HIGHER YOU GO, THE BETTER THE BENEFITS

VIP TIER | 300+ Points

✓ Annual birthday offer
✓ Point multiplier events
✓ Early access to new product launches

✓ Free 2-Day shipping perks throughout the year

✓ 1 free full-size product each year in April on orders $100+

✓ Exclusive access to experiential events, product sampling and swag

✓ Annual offer for Earth Day and World Ocean's Day

Clean Crew FAQs

What is Biossance Clean Crew?
Biossance Clean Crew Rewards is a free program designed to reward loyal Biossance customers like you. Biossance Rewards allows you to earn points for every purchase to redeem for rewards.

Who can join?
All are welcome to join the Biossance Clean Crew Rewards Program! By creating an account at Biossance.com, you are automatically enrolled in the program.

How do I earn points?
You’ll already earn points after you create an account. After that, you can also earn points by making purchases.

Can I earn points on past purchases?
Past purchases, prior to the Clean Crew launch on 10/13/20, are not eligible for points, but all future purchases are!

Can I earn Biossance Rewards points if I purchase Biossance products from another site or a retail store?
At this time, the Biossance Clean Crew rewards program is awarding points *exclusively* for Biossance.com purchases.

Will I lose my status if I don’t hit the point tier amount?
Yes, in order to maintain Loyalty tier status, you must hit the point tier status 12 months from your last qualifying purchase.

Do my points ever expire?
Points are valid for 12 months from the date of the last qualifying purchase. Each qualifying purchase will automatically extend the expiration date of all unused points in the client’s Loyalty account for 12 months from the month of the qualifying purchase. If the account has no qualifying purchase activity within a 12-month period, all points in the account will expire. If you redeem points for a reward, you have 30 days to use that reward before it expires in your account.

What happens to my points when I return items?
Your points balance will show a reduction equal to the points earned on the product purchase, including bonus points. For an exchange of equal value, the points balance will remain unchanged. It is possible your account could have a negative balance after merchandise is returned.

What do the statuses 'approved', 'pending' and 'cancelled' mean?
These statuses can be found under your account. 

- Approved: These points can be redeemed on rewards immediately.

- Pending: These points are need to be verified before you can redeem them. This typically applies to purchases.

- Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).

I completed an action that should’ve earned points, but they aren’t showing up. What went wrong?
Your points will show up within 30 after action is completed and 14 days after a purchase is made. If you still do not see your points, not a problem – we are happy to help! Please contact our customer care team and have your order number to hand. 

How do I leave the Clean Crew?
We’re sad to see you go! If you no longer wish to be a part of the program, please contact our customer care team and we can assist on removing you from the Biossance Clean Crew Rewards Program. Please note that all points will be deducted from your account.

What’s Different in The Clean Crew™?

Points and rewards are just the beginning—the Biossance Clean Crew™ will be the first rewards program where rewards are earned by shopping, connecting, and making an impact.


One-of-a-kind benefits are coming…sign up now to see what we have in store.

Loyalty Program

Terms and conditions apply. 

Click here for details