I came to the reviews in desperation to hopefully find some answers as to why this highly rated product wrecked my skin for over half a year. I’ve never had skin issues except for the occasional dry patch during winter time, but five doctor visits and three steroids later to treat the intense itchiness, redness, flakiness, and wrinkles from dry skin (!), I’m reflecting on how this might have started. Around January 2022, I tried two new products for myself: Skinfix face wash and Biossance’s sheer mineral sunscreen. I had returned the Skinfix face wash thinking that was the culprit - the irony here is that the Sephora employee said it was a “bad batch” and that there had been some sort of recall. I continued using the Biossance sunscreen because I always use SPF outside and I liked that it was a mineral sunscreen, left absolutely no white cast or pilling, and made my skin glow. However, I’ve noticed that when I go out and use this sunscreen, I have super itchy rashes and hives appearing on my face and/or neck. The redness and irritation can last for days, or on and off for months as I have been dealing with this. I’ve been making sure I’m hydrated and moisturized, so I’ve had my normal skin for almost a week now - until today. I used the Biossance SPF again and within 20 minutes of being outside, I began to feel the tingle on my jawline. It was too late and now I’m sure it’s been this product this whole time. The dermatologist had dismissed the SPF initially as a culprit, but seeing these reviews..yikes. I have literally lost sleep by using this product because I have been clawing at my face and neck from the intense irritation. I am disappointed I stocked up on this product and do not feel right to give it away to someone in case they have the same reaction. Will need to toss in trash.
Thank you so much for sharing your experience with us.
We are so sorry you experienced some sort of adverse reaction to our Zinc Sheer Mineral Sunscreen.
All of our items are thoroughly tested for safety and sensitivities to recent FDA standards. We conduct testing at accredited 3rd party labs to ensure our products meets the safety, compliance, and quality requirements set by the FDA. We ban over 2000 potentially harmful ingredients from all our formulas, and our Mineral Sunscreen SPF 30 meets the same stringent safety standards as the rest of our products.
With safety being our top priority, all of the ingredients in this formula are also all listed as safe ingredients in the EWG database. Everyone has such unique and different skin biome's and you may have a sensitivity to an ingredient in our Sunblock.
We understand one of our advisors from our Customer Care team will be in touch with you. We look forward to them being able to support you in your journey to resolve this issue!
Thank you & have a wonderful day,
The Biossance Team